Privacy Policy
EZA · Last updated August 2026
What we collect
We collect account details (name, phone, email), delivery addresses, payment method metadata, device location while you use the app, identity documents you upload for rider verification, and trip history needed to run deliveries.
How we use it
Data is used to match riders, complete deliveries, process payments, verify rider eligibility, prevent fraud, improve the product, and contact you about your orders or account.
Sharing
We share trip details with assigned riders or customers and with payment processors as needed to fulfill a delivery. We do not sell your personal data.
Your choices
Customers can update profile details, saved addresses, and cards in Profile. Riders should contact EZA Care to change locked account details. Anyone can request account deletion from Profile → Delete account.
Contact
Questions? WhatsApp EZA Care on +234 814 756 4826.